Our support ensures your business is never out of touch with your customers.
We satisfy our clients
At Aesthetics BPO, each call center operator is trained for enhancing customer relationships, ensuring satisfaction, and increasing retention. You can choose dedicated or shared agents, customized plans for fluctuating or seasonal communication volumes, bilingual customer service and multilingual support teams to cater to a broader customer base.
In order to stay competitive and satisfy customer expectations, all businesses, big or small, must provide an all-inclusive customer support option to their clients/customers. With IdeasUnlimited, you can be sure that the customer care center services are top-notch. We manage inbound and outbound customer service for maximum conversion to sales and provide after-sales care to ensure all customer interactions are positive, increasing customer retention and enhancing brand loyalty.
We have partnered with a third-party turnkey business VoIP provider to ensure you get the most up-to-date basic and advanced features of an enterprise-grade PBX in all your projects. We provide IVR, inbound and outbound calling, unlimited extensions, advanced call analytics, and much more in our call center support solution!
Our VoIP is the best option whether you want to hire seasonal customer support or a 24-hour call center.
Our expert sales team is well-equipped to provide cold calling and lead generation services (based on Mailchimp) for both B2C and B2B sales to ensure that your sales and acquisition targets are achieved.
Each call center operator at IdeasUnlimited is well-versed in selling upgrades or other products or services from the range offered to maximize the customers’ share of wallet. Our customer service center representatives are also trained to upsell after resolving customer queries.
Taking orders live across multiple channels and entering them into your database or CRM system, IdeasUnlimited allows you to deal with rush periods like the holidays and sales to ensure timely delivery. Our after hours call center and 24 hour call center support increases your business reach by allowing order placement after working hours and, hence, global order processing.
Aesthetics BPO provides administrative support services to free up your time to focus on your core business operations.
Skilled technical support experts at the IdeasUnlimited customer service center provide troubleshooting for tier 1 and tier 2 issues. Our live chat call center support coupled with omnichannel inbound and outbound customer service ensure that your customers feel valued and return again and again.
Our 24 hour telephone answering receptionist service manages the omnichannel customer experience to retain, nurture, and grow your customer base.
Whether it is invoice data entry, processing, billing, or collections of due invoices in a timely manner, we offer suitable call center support solutions to enhance your cash flow and reduce the incidence of bad debts, a common nuisance across all industries.
Gather detailed market information regarding your brand image, customer base, customer satisfaction levels, market share, areas of improvement, and much more to increase productivity and increase sales by using our call center support services.
Let’s discuss your project
Ajman Free Zone, Office # C1- 1417 5th Floor Building No C, Ajman, United Arab Emirates
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